Overview
This position is responsible for all aspects of the student recruitment and admissions process, database management, reporting and record keeping. The position holder manages registration and attendance at Career Expos and works with the Dean of Students to implement boutique outreach events around regional New South Wales. Travel to these events may be required.
This is a highly administrative role that requires attention to detail and a keen interest in recruitment of a diverse community of students for Dunmore Lang College.
Job Description
In this role you will:
Be the first point of contact for prospective Macquarie University students and their families looking for accommodation – providing information and encouragement to apply.
Organise and run College tours throughout the year.
Manage the flow of applications, treating each one as if it were yours.
Be interested to learn about Dunmore Lang College and answer all the questions that a prospective student may have.
Manage student files and ensure our database is accurate, up to date and easy for all staff to access what they need.
Maintain a schedule of annual activities and events and update the Admissions and Enrolments operating manual at least annually.
Book, organise and (attend as required) Career Expos.
Manage the College’s marketing materials, merchandise, and collateral.
Recruit and train the College Ambassadors who assist with tours and attend Career Expos.
Ensure our systems remain seamless, simple to use, student-focussed and 100% accurate, [proactively look for problem areas, review and suggest changes].
Manage our database of current students and alumni to produce up to date and accurate reports.
Allocate room bookings for both the university semesters and break periods.
Be self-sufficient and self-motivated as well as a great team member. Work co-operatively with other team members including assisting other work areas in times of high demand.
Assist the Dean of Students to maintain an active presence on social media.
Assist with the continuing engagement of our Alumni community.
Actively participate in regular staff and team meetings.
Requirements
At least 5 years’ experience in customer service, administration and database management.
Advanced Microsoft Office, Calendar and Outlook.
Police Check and Working With Children Check (or a willingness to obtain these).
First Aid Certificate or willingness to obtain.
About Us
Opened in 1972 as the first affiliated Residential College at Macquarie University, Dunmore Lang College accommodates 260 students coming predominantly from rural and regional NSW, as well as from interstate and around the world.
A strong scholarship programme supports students who would not otherwise be able to attend university to successfully complete their degrees. The College has developed a significant outreach to rural and regional, Aboriginal, and first-in-family students.
The students are supported by an integrated pastoral care team of staff and student leaders including the Principal, Dean of Students, and Resident Advisers who all reside at the College as well as the Assistant Dean, Community Supervisor, and Senior Duty staff.
The College is committed to building and supporting a safe, respectful and inclusive community, and welcomes students and staff from a diverse range of backgrounds and experiences.
“We are a residential academic community based on core values of respect, personal integrity and responsibility, excellence, and service to others. We encourage students to seek leadership and initiate change.”
All staff are expected to actively support the College's commitment to providing a diverse and inclusive community where students feel welcome, respected and encouraged.
The College is located adjacent to the University and within a 5-minute walk of the Macquarie University metro station as well as the Macquarie Shopping Centre.